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Privacy Policy

1. Information We Collect

We may collect the following information from you:

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Personal Information

  • Full name

  • Email address

  • Phone number

  • Home or business address

  • Billing and payment information

  • Service preferences

  • Appointment details

 

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral sources

 

Communication Information

Information you provide through:

  • Contact forms

  • Booking requests

  • Email communications

  • Phone calls

  • Customer surveys and reviews

2. How We Use Your Information

We use your information to:

  • Schedule and manage cleaning appointments

  • Provide requested services

  • Process payments

  • Communicate regarding appointments and service updates

  • Respond to inquiries and customer support requests

  • Improve our website and customer experience

  • Send promotional offers, updates, and newsletters (with your consent)

  • Comply with legal obligations

3. How We Protect Your Information

Crowned & Cleaned Co. takes reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors

  • Scheduling and booking software providers

  • Website hosting providers

  • Professional advisors or legal authorities when required by law

These third parties are only given access to information necessary to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Marketing Communications

With your permission, we may send:

  • Service updates

  • Promotional offers

  • Seasonal specials

  • Company announcements

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

7. Customer Reviews and Testimonials

If you provide a review, testimonial, or feedback, Crowned & Cleaned Co. may display it on our website, social media pages, or marketing materials. We will not publish sensitive personal information without your consent.

8. Children's Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any information.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

11. Data Retention

We retain customer information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Crowned & Cleaned Co.
📧 Crownedandcleanedco@gmail.com
📞 267-853-2314
🌐 Crownedandcleanedco.com

Luxury Client Privacy Commitment

At Crowned & Cleaned Co., we understand that inviting a cleaning professional into your home or business requires trust. We are committed to handling your personal information with the same level of care, professionalism, discretion, and respect that we bring to every cleaning service we provide. Your privacy matters, and protecting it is part of our promise to deliver a premium client experience. ✨👑

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